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Conference Agenda


CoP prep: Use interpretive guidelines to limit survey risk

8:00 – 9:00 a.m.

Registration, continental breakfast

9:00 – 10:30 a.m.

Investigate new interpretive guidelines to limit your survey risk

Robert Markette, attorney, Hall, Render, Killian, Heath & Lyman, P.C., Indianapolis, Ind.

Defend your agency against CMS survey deficiencies related to the new Home Health Conditions of Participation (CoPs). This session will examine the instructions CMS surveyors have been given in the Interpretive Guidelines so your agency can reduce risk for deficiencies related to patient rights, governing body, QAPI and infection control. Plus get an early look at the survey deficiencies agencies are starting to receive in 2018 so your agency can avoid falling into the same trap.

TOOLS  Compliance checklist based on highlights from interpretive guidelines

10:30 – 10:45 a.m.


10:45 a.m. – 12:00 p.m.

CoP prep: Build a QAPI program that stands out

Christine Smith, director of quality & risk, University of Pittsburgh Medical Center (UPMC) Community Providers Services Home Health and Hospice, Pittsburgh, Pa.

Find out how one agency improved its timely initiation of care by 10% in just one quarter by implementing a QAPI infrastructure. Here’s a hint: The agency worked with liaisons to ensure referral information/discharge dates are updated in the referral system, established responsibilities for who makes physician-ordered start of care requests and rolled out an OASIS review process. You’ll received lessons learned as well as highlights from the CoP interpretive guidelines to prepare your agency for its next survey.

TOOLS  PI tool to define QAPI project scope and objectives, gain approval from management

12:00 – 1:00 p.m.

Networking Lunch

1:00 – 2:15 p.m.

Close the gaps in case management, care planning and coordination

Diane Link, director of clinical services, BlackTree Healthcare Consulting in Conshohocken, Pa.

Care planning and coordination is one of the costliest areas of CoP compliance and also the area that will make agencies most vulnerable during future surveys. Get tips for developing individualized plans of care with supporting documentation, how to get staff to clearly outline goals and update the plans of care on an ongoing basis. Plus, show doctors and other referral sources why they need to provide detail needed for compliance. Review the key items in the interpretive guidelines related to care planning and the specific issues surveyors are likely to hone in on when it comes to care planning.

TOOLS  POC and discharge process audit checklists

2:15 – 2:30 p.m.

Networking Break

2:30 – 3:30 p.m.

Protect your agency against patient rights deficiencies

Gerrianne Griffin, performance improvement clinical coordinator for home care, hospice and hemodialysis, Brookhaven Memorial Hospital Medical Center in Patchogue, N.Y.

Although the patient rights CoP requirement took effect in January, many agencies remain unprepared. This session will outline some of the key gaps agencies are likely to have when it comes to patient rights prep and focus in on the areas that need to be shorn up to achieve compliance. Learn which specific areas surveyors are likely to hone in on when it comes to the patient rights requirement.

TOOLS  Sample patient rights information booklet

3:30 – 4:45 p.m.

Survive the storm: How one agency’s disaster sheds light on emergency prep rules

Russ Ridenhour, vice president of operations, Traditions Health Care, College Station, Tex., and Diane Link, director of clinical services, BlackTree Healthcare Consulting in Conshohocken, Pa.

During Hurricane Harvey, the emergency prep policies at Traditions Health Care were put to the test when certain territories received 50 inches of rain in a short time. Hear directly from the agency’s VP of operations what worked and didn’t work during this emergency situation. In addition, consultant Diane Link will highlight what this case study teaches agencies about the new emergency prep rules, which took effect in November 2017. Learn what emergency prep expectations have proven to be red flags for surveyors and how to conduct a hazard vulnerability assessment.

TOOLS  Hazard vulnerability assessment tool

5:00 – 6:30 p.m.

Exhibit Hall Grand Opening/Networking Reception

Who Should Attend?

  • Administrators
  • Owners
  • CEOs / Presidents
  • COOs
  • CIOs / Technology Directors
  • CFOs / Directors of Finance
  • Business Developers
  • Care Managers
  • Directors of Marketing & Sales
  • HR Directors
  • Office Managers
  • Consultants

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