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Meet our Expert Speakers


William Dombi

President, National Association for Home Care & Hospice (NAHC), Washington D.C.

Dombi specializes in legal, legislative and regulatory advocacy on behalf of patients and providers of home health and hospice care. He has more than 37 years of experience in health care law and policy and has been involved in virtually all legislative and regulatory efforts affecting home care and hospice since 1975, including the expansion of the Medicare home health benefit in 1980, the formation of the hospice benefit in 1983, the institution on Medicare PPS for home health in 2000 and the national health care reform legislation in 2010. He was the lead counsel in the landmark lawsuit that reformed the Medicare home health services benefit, litigation directed against the "Interim Payment System" for the Medicare home health benefit, and a lawsuit addressing the so-called Medicare “case mix creep adjustments” in 2008-2010, to name a few.

Christopher Attaya

Vice President, Business Intelligence, Strategic Healthcare Programs, Santa Barbara, Calif.

Chris Attaya joined SHP in 2014 after spending 28 years in executive and consulting positions within the home health and hospice industry. In his role, he is responsible for product development and client relationships to help organizations achieve increased operational and financial performance through the use of SHP’s industry leading analytics platform and benchmark data. Prior to SHP, Chris was the CFO at the VNA of Boston and had worked at Partners Health Care at Home as CFO and CEO.

Peter Benjamin

partner, Huntington Consulting Group, Miami, Fla.

Since 1996 he has worked with home care agencies, hospice providers, payors, health systems, pharma/biotech companies, medical device manufacturers and population health entities specializing in branding, sales organization development, product development and strategic planning. Prior experience includes working as the vice president of sales and marketing at VITAS Healthcare Corporation (the largest hospice provider in the United States). In addition to hiring the organization’s first 100 sales professionals Peter was responsible for naming the company and establishing its brand. He began his career with the American Hospital Supply Corporation (AHSC) where he served as a sales representative, product manager, market manager and regional manager before becoming the Director of Marketing for AHSC’s home care business, Abbey Medical.

Ashley Briones

MBA, PHR, SHRM-CP, human resources business partner, Brooks AmeriCare Home Health, Jacksonville, Fla.

Briones has more than nine years of experience working for a 600-employee Medicare-certified and private duty home health agency that services patients in 23 counties of Florida. As human resource business partner, Briones acts as a trusted advisor consulting to business leadership in the areas of: compliance, compensation, talent acquisition, retention, and employee relations. Briones provides coaching and development to frontline staff, management, implementing resolutions for specific policy-related and procedural problems and inquires. Briones is responsible for implementing the rollout of new or updated HR programs and initiatives. She also analyzes business challenges and HR programs to identify improvement opportunities and develops metrics and recommend solutions in alignment with organizational goals and objectives.

Matt Carlin

MBA, regional sales manager, Greystone Health Network, Tampa, Fla.

Matthew Carlin is the Area Sales Manager for Greystone Health Care Management Home Health division providing skilled home care throughout the state of Florida. He holds a Master's Degree in Business Administration from TX State University (2002) and is a member of the American College of Healthcare Executives. Matt has been in Home Health Sales and Operations Management for the last 10 years and has held positions including Chief Operating Officer, Divisional Vice-President, Branch GM and Area Vice-President of Sales. Matt is a result driven executive and consultant that specializes in training, talent management, talent acquisition, specialty program sales and consultative sales. Matt has led and been part of many strategy-based initiatives throughout his career. In recent years, Matt has been focused on developing and implementing a results oriented sales approach aligning with the needs of home health agencies for improved business performance and financial outcomes.

Patty Cisco

MBA, principal and founder, Marketing Essentials, New Bremen, Ohio.

Patty Cisco inspires executives, managers, and professionals with her exceptional business acumen and unbridled passion. An experienced growth catalyst, Patty draws on her broad operations management and strategic planning expertise to deliver transformative data-driven results that attract, engage, nurture and convert qualified leads with inbound digital marketing. Patty approaches each client’s challenge as if it were her own, using collaborative engagements to overcome obstacles and improve outcomes. With 25 years of experience healthcare, industrial and business management, she is recognized as a leading inbound digital marketing strategist and experienced coach. Patty is a widely sought-after guest blogger, webinar, workshop, and conference presenter, and keynote speaker. She holds a BA from Bluffton University and an MBA from the University of Findlay.

Sandy Decker

RN, BSN, senior provider education consultant, CGS Administrators, LLC

Decker has worked in the home health and hospice nursing fields the majority of her nursing career, including as a former medical reviewer with both Medical Review and Appeals at CGS. Her primary focus is training Medicare-certified home health and hospice providers. Decker has presented at national conferences for both hospice and home health, in addition to many state conferences. She received her associate and bachelor's degrees in nursing from Mercy College of Health Sciences and bachelor's in business management from Upper Iowa University. Decker has also been a paralegal and business analyst in both Iowa and North Carolina.

Jess Stover

Principal at BlackTree Healthcare Consulting, Conshohocken, Pa.

Stover’s work has focused on revenue cycle work and operational assessments with emphasis on project management and leadership surrounding accounts receivable reductions, revenue cycle redesigns, system implementation direction, compliance reviews, and audits for home health and hospice agencies. She has worked extensively within the revenue cycle departments in home health and hospice organizations across the country in leadership roles including director of revenue cycle and project manager for system implementation.

Melinda A. Gaboury

COS-C, cofounder and chief executive officer, Healthcare Provider Solutions, Inc., Nashville, Tenn.

Melinda Gaboury and Mark Cannon founded the company in April 2001 to provide financial, reimbursement, billing and clinical consulting to the home care and hospice industries. Gaboury has more than 16 years of executive speaking, educating and most importantly day-to-day experience working with home care and hospice professionals. She has been a speaker for more than 20 state home care and hospice associations. She is on the NAHC/HHFMA Advisory Board and Work Group, and has been a speaker for NAHC at both the Financial Manager’s Annual Conference and NAHC Annual Conference each year for the last eight years. Gaboury is also the author of the Home Health Guide to OASIS-C2: A Reference Guide for Field Staff.

Gerrianne Griffin

performance improvement clinical coordinator for home care, hospice and hemodialysis at Brookhaven Memorial Hospital Medical Center in Patchogue, N.Y.

Griffin has spent the past six years in her current role for the 4.5-star agency. Prior to that, she spent six years as the agency’s director of quality management. Among her other roles: Performance improvement nurse specialist for North Shore-Long Island Jewish Home Care Network in Westbury, N.Y., and director of clinical services for Madonna Perinatal Services, formerly of Mineola, N.Y.

Diane Link

director of clinical services for BlackTree Healthcare Consulting, Conshohocken, Pa.

Link has more than 23 years of home health experience, having served as a nurse and performance improvement management director. Link is president of the Maryland National Capital Homecare.

Robert Markette

attorney, Hall, Render, Killian, Heath & Lyman, P.C., Indianapolis, Ind.

Markette’s primary areas of practice are health law, Medicare/Medicaid compliance, fraud and abuse, employment law and litigation. He is certified in health care compliance by the Health Care Compliance Board. Markette assists clients including county health departments, home health agencies, private duty agencies, hospices and physicians with a wide range of health care compliance and litigation issues.

Barbara A McCann

interim president and CEO, Community of Health Accreditation Program (CHAP)

McCann leads a team of professional staff in the voluntary accreditation and education of over 7000 home health agencies, hospices, HME vendors and pharmacies nationwide, as well as home care providers in Saudi Arabia and the UAE. She served on the CHAP board, as chairperson prior to assuming the role of president in July 2017. McCann works with a variety of groups in the Washington, D.C. area to promote the value of home and community based care. Formely, McCann spent 19 years with Interim’s HealthCare, Inc., serving as the chief clinical officer, compliance officer and most recently, chief industry officer.

LaDawn Pierce

QAPI Administrator, Mays Home Care, Durant, Okla.

LaDawn Pierce has been working in Home Health since 2002 and has 21 years of nursing experience. Quality has always been a passion of hers and moving into a QAPI position with Mays Home Care was a natural fit. In this role, LaDawn leads a team that focuses on quality of patient care, patient experience of care and data driven projects. A big believer in out-of-the box solutions, LaDawn supports divergent thinking to generate creative ideas by exploring many possible solutions to enhance employee participation in the QAPI processes.

Russ Ridenhour

regional director of operations, Traditions Health Care, College Station, Tex.

Russ Ridenhour, OT, has worked for Traditions Health care for the past seven years. He is the Vice President of Operations there. Traditions Health Care has home health and hospice companies throughout Texas. Prior to that, he worked an occupational therapist and worked in home health for 26 years. He has taught many continuing educations classes across the country on a variety of health care topics.

Christine Smith

director quality & risk, University of Pittsburgh Medical Center (UPMC) Community Providers Services Home Health and Hospice, Pittsburgh

Smith works to align operations proactively with new and changing industry payment models, the CoPs for QAPI, and performance improvement best practices. She began her career in health care at Home Nursing Agency in 2002. In 14 years there, Smith held positions such as assistant to the senior vice president of quality and director of customer service and data integration. As Director of Alignment and Performance Improvement, she guided the development and ongoing refinement of an efficient, effective organization-wide performance improvement system. As Home Nursing Agency’s first ASQ Certified Six Sigma Green Belt, she spearheaded the integration of Lean/Six Sigma into the company’s long-term performance improvement strategy. In 2012, Home Nursing Agency merged into the UPMC health care system. In 2016, Smith’s role expanded to encompass all home health and hospice agencies throughout the UPMC system.

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