March 10 — Day One
8:15 a.m. – 8:30 a.m. Kickoff:
The Imperative of Medication Safety – It Can Be Done
Corinne Kuypers-Denlinger, Vice President, DecisionHealth,
Gaithersburg, MD
Corinne is head of DH’s patient safety information group, and her passion for reducing medication errors stems from her experience helping a family member manage a chronic illness. Take notes as you hear her first-hand account of life-threatening near misses and then listen carefully as Corinne shares results of DecisionHealth research showing smart steps hospitals are taking to make medication safety a cultural and clinical priority. In 15 minutes, you get insights and guidance that help your hospital reduce errors, avoid liability and drive quality improvement.
8:30 a.m. - 9:30 a.m. Get ready for The Joint
Commission's tough new Medication Management standards in
2009
ACPE Program # 215-999-09-919-L05-P (1.25
Contact Hours/0.125 CEUs)
Glenn Krasker, former Director of Joint Commission
Hospital Accreditation; CEO, Critical Management Solutions,
Wilmington, DE
A 2007 study reveals that hospitals are most likely to receive RFIs for lapses in three key areas: medication orders, medication storage and pharmacist review. Get 2009 survey-ready with help from former Joint Commission Director for Hospital Accreditation, Glenn Krasker. He tips you off to other areas of growing surveyor concern and also alerts you to the Priority Focus Process. In this can't-miss session, you also get Krasker's advice on how to make strong clinical arguments to get physician and other clinician buy in.
9:30 a.m. - 10:45 a.m. Culture
Shift: How One Hospital Made Medication Safety Part of its ‘Way
of Operating’
ACPE Program # 215-999-09-920-L05-P
(0.75 Contact Hours/0.075 CEUs)
Debra Foshee, Vice President – Quality
and Medical Staff Services, Shady Grove Adventist Hospital,
Gaithersburg, MD
Debra Foshee helped turn her hospital into a case study for medication safety best practices. During her time with you, Debra gives you the benefit of her experience; including the techniques her hospital used to transform its culture. Today, her hospital’s CEO and governing board spend more than 25% of their time on quality issues, and senior executive compensation is now tied to quality performance. Discover how the patient safety team pulled off that coup, and learn the quality and safety dashboard metrics used to keep the hospital on track to achieve its goals.
10:45 a.m. - 11:00 a.m. Networking Break
11:00 a.m. - 12:15 a.m. Is the Latest Medication
Administration Equipment Worth the Investment?
ACPE Program # 215-999-09-921-L05-P (0.75
Contact Hours/0.075 CEUs)
Shirley Knelly, Vice President – Quality
and Patient Safety, Anne Arundel Medical Center, Annapolis,
MD
Are you considering buying technology to help your hospital manage medical records and medication administration? Shirley Knelly tells you how to avoid expensive mistakes by showing you how to prepare your facility and your staff before installation. Learn her process and secrets to ensure that your staff has the proper training to use the technology effectively from day one. Find out which benchmarks you’ll need to know to determine how your hospital is doing going forward, and arm yourself with the information you will need to secure facility-wide buy-in.
12:15 a.m. - 1:30 p.m. Lunch
1:30 p.m. - 3:00 p.m. Medication
Reconciliation Danger Zones – Admission, Patient Handoffs, Discharge – and
Solutions
ACPE Program # 215-999-09-922-L05-P (2.0
Contact Hours/0.200 CEUs)
Steven Tremain, MD, Senior
Medical Director and Director of System Redesign, Contra
Costa Regional Medical Center, Martinez, CA
The Joint Commission has made medication reconciliation one of its national patient safety goals because it remains a major problem at many hospitals. Multiple medication lists, failure to verify medications taken on admission, and discharging patients with the wrong medications or none at all, are contributing factors to potentially fatal mistakes. This session gives you the tools you need to create a master medication list and ensure that all hospital personnel work off only this one list, and that this list is then handed off to the next care provider.
3:00 p.m. – 3:15 p.m. Networking Break
3:15 p.m. – 4:30 p.m. High-Alert Medications:
Reliable Methods to Ensure Safer Use
ACPE Program # 215-999-09-923-L05-P (1.25
Contact Hours/0.125 CEUs)
Christian Hartman, Medication
Safety Officer, The University of Massachusetts Memorial
Medical Center; President, American Society of
Medical Safety Officers, Boston, MA
Your hospital doesn’t have to be at risk because of improper high-risk medication management. Christian Hartman gives you the benefit of his experience managing high-risk medications. When you leave this meeting, you will be able to return to your hospital ready to tackle your hospital’s management system. Hear about practices from a variety of authoritative sources, as well as use of both automation and knowledge systems to take high-risk medication management to the next level.

