Conference Agenda

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Registration and Continental Breakfast

7:00 a.m. – 8:00 p.m.

Conference Sessions

8:00 a.m. – 9:00 a.m.

KeynoteGreat Balls of Fire! How to Stay Motivated No Matter What

Denise Ryan

One of the greatest challenges we all face is keeping ourselves motivated. This is particularly difficult and extremely important with our fast-paced high responsibility jobs. It’s easy to lose enthusiasm and get burned out, stressed out, and finally checked out. This high-energy session will give you six steps for keeping your fire burning both professionally and personally. It’s not just a motivational speech; it’s a method you can apply long after the conference is over.

Conference Sessions

9:10 a.m. – 10:10 a.m.

The Social Determinants of Health Mastering Case Management’s Latest Frontier

Ellen Fink-Samnick, MSW, ACSW, LCSW, CCM, CRP

Learn how to successfully assess, engage, intervene with, and monitor the newest generation of the Social Determinants of Health (SDoH). Learn about the latest population health data, assessment tools, and intervention strategies. Fink will focus on reimbursement, quality metrics, and workforce implications, plus model resources and programs.

Networking Refreshment Break

10:10 a.m. – 10:40 a.m.

Conference Sessions

10:40 a.m. – 11:40 a.m.

10 Key Tactics in Capacity and LOS ManagementManaging Patients with Complex Needs Through the Continuum

Bonnie Geld, MSW

Geld delves into the challenges of capacity and sustainable discharges in preventing readmissions and reducing length of stay (LOS). Through a comprehensive understanding of these challenges, help your organization increase their understanding and appreciate the value of case management and social work. Further, Geld provides 10 key tactics in managing complex patient populations with the goal of improved patient and organizational outcomes.

Networking Lunch

11:40 a.m. – 12:40 p.m.

Conference Sessions

12:40 p.m. – 1:40 p.m.

CMSA’s White Paper on Hospital Case Management Practice

Stefani Daniels, MSNA, RN, ACM, CMAC

At its annual conference in June 2019, CMSA announced the publication of its white paper on the practice of hospital case management. Daniels summarizes the key findings of the task force panel on the current state of hospital case management practice and the panel’s recommendations for transformation to care coordination for the hospital’s most vulnerable patients.

Conference Sessions

1:50 p.m. – 2:20 p.m.

Panel discussion on leadership, professionalism, and communication within case management

Anne Llewellyn, MS, BHSA, RN-BC, CCM, CRRN

Join panelists for a robust discussion about the many skills needed by case managers, including leadership and the need to lead care coordination teams; professionalism and in the importance of maintaining a professional staff, and communication, where case managers are tasked with collaborating across the entire team while ensuring patients are brought into the discussion.

Networking Break

2:20 p.m. – 2:50 p.m.

Conference Sessions

2:50 p.m. – 3:50 p.m.

Best Practices in Bundled Payment Care Redesign Efforts through Nurse-Led Care Coordination

Mary Beth Faucheux, MSN, RN, CCM, and Cathy Ulrich, RN, ACM-RN

Faucheux covers effective strategies to coordinate care, engage physicians, and drive care redesign activities to improve the quality of patient care and improve outcomes in episodes of care, such as bundled payments.

Conference Sessions

4:00 p.m. – 5:00 p.m.

Surviving the CyberpocalypseHancock Health’s Journey through a Cyber-Attack

Craig Felty, MBA, RN, BSN

On January 11, 2018, Hancock Health, a small health system located in an eastern suburb of Indianapolis, was attacked by cybercriminals from eastern Europe. Health system leaders teamed with attorneys from Hall Render and cyber security specialists from Pondurance to respond to the attack and rapidly restore system functionality. Join the hospital executive as he recounts their journey through the attack and the lessons they learned from it.

Conference Adjourns

5:00 p.m.

Networking Reception in the Exhibit Hall

5:00 p.m. – 6:00 p.m.

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